Contact information

At Pokemonero, we're committed to providing excellent customer service. If you have any questions about your order, our products, shipping, returns, or anything else, we're here to help.

Customer Support

Email: contact@Pokemonero.shop

Phone: +1 (479) 345-1674

Business Address:
46 Aquatic Road
Possum Brush, NSW 2430

australia

Support Hours

Our customer support team is available during the following hours:

  • Monday – Friday: 9:00 AM – 6:00 PM

  • Saturday: 10:00 AM – 4:00 PM

  • Sunday & Public Holidays: Closed

All times are based on our business operating hours. We strive to respond to all inquiries within 24–48 business hours.

Order Assistance

If you are contacting us regarding an existing order, please include:

  • Your full name

  • Order number

  • Email address used for the purchase

  • A brief description of your question or issue

Providing this information helps us assist you more quickly.

Business Inquiries

For partnership opportunities, wholesale inquiries, or other business-related matters, please contact us at:

Email: contact@Pokemonero.shop

Please include "Business Inquiry" in the subject line to ensure your message is directed to the appropriate team.

Customer Satisfaction

Your satisfaction is our priority. We are dedicated to providing friendly, timely, and professional support and will do our best to resolve any questions or concerns as quickly as possible.

Thank you for choosing Pokemonero. We appreciate your trust and look forward to serving you.