Privacy policy

At Pokemonero, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history

  • Customer support communications

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed

  • Date and time of visits

  • Referring website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate about your orders

  • Respond to inquiries

  • Improve our website and services

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails and newsletters if you have opted in

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

3. Payment Security

Pokemonero does not store your complete payment card information.

Payments are processed through secure third-party payment providers that use industry-standard encryption and security measures to protect your financial information.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze website traffic

  • Improve website performance

  • Personalize your shopping experience

  • Support marketing and advertising activities where permitted

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Fraud prevention services

  • Website hosting providers

  • Analytics providers

  • Email and customer support platforms

  • Legal authorities when required by applicable law

These service providers are authorized to use your information only as necessary to provide services on our behalf.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business records

  • Meet legal, tax, accounting, or regulatory requirements

  • Resolve disputes and enforce our agreements

When your information is no longer required, we will securely delete or anonymize it where reasonably practicable.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal information in a portable format, where applicable

To exercise these rights, please contact us using the information below. We may need to verify your identity before processing your request.

9. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate authorization where required, we will take reasonable steps to delete the information.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Depending on where you are located, your information may be transferred to and processed in countries other than your own. We take reasonable measures to ensure that personal information remains protected in accordance with applicable privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Pokemonero

46 Aquatic Road
Possum Brush, NSW 2430

Email: contact@Pokemonero.shop

Phone: +1 (479) 345-1674

We will make reasonable efforts to respond to your request as promptly as possible.